Why SERVPRO of Iredell County is Trusted By Its Customers

6/1/2021 (Permalink)

Our team keeps customers up-to-date so they know exactly what's going on at their property!

Our team has served the Statesville and Mooresvile, NC communities for more than a decade, and we've worked hard to build a reputation as trustworthy experts. After every job, we ask our customers for feedback—both good and bad—so we can continue to build that trust. If you’re not sure if you should hire SERVPRO of Iredell County to clean and restore your property, we’ll share why others do.

We Respond Quickly

When you have a disaster, the last thing you want is to be told you have to wait. If you call our team, you won’t have to. We are available 24/7, and our team can be dispatched immediately—even at 2 a.m. on Christmas morning. While it’s SERVPRO policy to be at your property within 4 hours, in many cases, our team is there much sooner.

We Communicate Throughout the Process

When you have strangers in your home, you want to know what they’re doing and when. We agree—that’s why our employees explain the processes, answer any questions, and continue to update you on the progress. We want you to always be in the loop and trust that we know what we’re doing. That's also why we've established a quality assurance team, who regularly check in with our customers during and after the job.

We Do Most of Our Services In-House

When you hire a disaster restoration company, you want to know that everything is being taken care of by that team. That’s why we down most of our services in-house. We can clean your textiles, remediate mold, and remove odors—all without contracting it out to a 3rd-party company. We even have a reconstruction team, so once the damages have been cleaned up, we can repair your property and restore it to its pre-disaster condition.

Here When You Need Us

Most importantly, our team is always here when we’re needed. No matter what kind of disaster your property has, we have the training and experience to make it look “Like it never even happened.” If you live in the Statesville or Mooresville areas, know that SERVPRO of Iredell County is available 24/7!